Back to Home

Privacy Policy

Last updated: January 18, 2026

1. Introduction

Supermind AI is an agency providing AI, automation, and consulting services. This Privacy Policy explains how we collect, use, and protect information:

  • When you visit our website or contact us
  • When you become a client of our agency services
  • When we access your systems to deliver projects
  • When AI tools process data on your behalf

2. Our Role (Controller vs Processor)

Depending on the context, we act as:

  • Data Controller for information we collect about you as a prospect or website visitor (forms, analytics, marketing).
  • Data Processor for client project data that you ask us to handle inside automations, CRMs, databases, or AI systems.

For project data, you remain the owner and controller unless our agreement states otherwise.

3. Information We Collect

A. Information You Provide

  • Contact details (name, email, phone, company)
  • Project requirements, documents, and business data
  • Credentials or access tokens you authorize us to use
  • Billing and payment information
  • Messages, feedback, and meeting notes

B. Client Project Data

While delivering agency services we may process:

  • CRM records, leads, and customer communications
  • Files, databases, and internal documents
  • Prompts and inputs sent to AI models
  • Automation logs and workflow outputs

C. Automatically Collected

  • IP address, device and browser information
  • Pages visited and usage analytics
  • Cookies and session identifiers

4. How We Use Information

  • Deliver and manage agency projects
  • Build automations, dashboards, and AI systems
  • Communicate about timelines and support
  • Process invoices and contracts
  • Improve our services and security
  • Comply with legal obligations

We only use client project data to perform the services you request.

5. Sub-Processors & Third Parties

To deliver services we may use trusted providers such as:

  • AI providers (e.g., language model platforms)
  • Automation tools (n8n, Make, integrations)
  • Hosting and databases
  • Payment processors
  • Analytics and CRM platforms

We do not sell your personal information. Providers may only process data to help us deliver your project.

6. AI & Automation Notice

Some services involve AI models and automated workflows:

  • AI outputs may be probabilistic and require human review
  • Prompts and data may be processed by third-party AI vendors
  • You should not submit highly sensitive data unless agreed in writing
  • We can configure opt-outs from model training where available

7. Security Measures

  • Encryption in transit and at rest where supported
  • Access controls and least-privilege permissions
  • Secure handling of credentials
  • Regular reviews of sub-processors

No system is 100% secure, but we follow industry-standard practices to reduce risk.

8. Data Retention

We retain information only as long as necessary to:

  • Deliver contracted services
  • Meet legal and accounting requirements
  • Resolve disputes or enforce agreements

Upon request or project completion, we can delete or return your data subject to backups and legal obligations.

9. Your Rights

Depending on your location, you may request:

  • Access to your personal data
  • Correction or deletion
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

Contact: partners@supermind-ai.tech

10. International Transfers

Data may be processed in countries other than your own. We use contractual safeguards and reputable providers to maintain protection standards.

11. Breach Notification

If we become aware of a security incident affecting your project data, we will notify you without undue delay and cooperate on remediation.

12. Updates

We may update this policy to reflect new practices or laws. Material changes will be posted here with an updated date.

13. Contact